Captive HR

Michael Maglaras, principal at Michael Maglaras & Company, discusses how accountable care is resulting in the marriage between claims activity and quality. Healthcare captives mine their claims data to instruct quality improvement and, most significantly, how this is key to managing reputational risk. Read More

Employee turnover is costly. In terms of annual salary, cost estimates for losing a position to turnover range from 30-150 percent (hourly employees) up to 250 percent (sales/senior leadership). Developing a strategy that follows seven key steps is critical to the long-term success of an overall employee retention plan. Read More

Companies around the world use benchmarking to catapult their organizations to the top in their industry. Benchmarking is the process of improving performance by continuously identifying, understanding, and adapting outstanding practices and processes found inside and outside the organization. Almost any activity that can be measured can be benchmarked. Read More

As captives have matured and continued to flourish, they are being called upon to expand the risks that they underwrite. Captive boards and management should work to understand that, as their risk appetite grows, so should their dedication to building a successful risk culture within the captive. Read More

Managers who delegate effectively contribute in three important ways: (1) they assure employees that they are valued and trusted; (2) they free up their own time to do other things; and (3) they prepare future leaders for the organization. This article outlines some best practices to assure your effectiveness as a delegator. Read More